Goods will be shipped within 12 hours of receiving payment (excluding weekends and bank holidays).
If for any reason you are not happy with your purchase, you can return it to us for a refund or exchange within 7 days of the date you receive the product, provided it is unused and in its original condition with the labels and all original packaging. Refunds of the price of the product (less a handle and re-stocking fee of 20%) will be made directly to the payment option that was used in the initial purchase. Please ensure that you securely package up your product in a suitable manner and attach the Returns Form (available by contacting us) and send it to us at:
Unit 1 The Barn
Upper Pikeley Farm
Please note: we do not accept hand delivered returns. No refunds or exchanges will be made if the product is received damaged during transit. Please ensure you use a secure method of postage that is trackable and requires a signature on delivery. We will not be held responsible for items that have been misplaced or lost during transit.